Last Update: January 8, 2025
View the prior version of our Cookie Policy, dated May 5, 2023, here.
At RezPlot Systems, LLC d/b/a Campspot (“Campspot”, “Company”, “we” or “us”), we believe in being clear and open about how we collect data related to you. This Cookie Policy (“Cookie Policy”) provides detailed information about how and when Campspot uses cookies and similar technologies when you visit our websites at www.campspot.com or https://software.campspot.com(collectively, the “Websites”), access and/or use Campspot’s software-as-a-service product (“SaaS”), download, access and /or use Campspot’s mobile application named Campspot: RV & Tent Camping (“App”), interact with online advertisements or marketing emails, or engage with any other websites, pages, features, or content we own or operate that direct you to this Cookie Policy (collectively the “Services”).
This Cookie Policy explains what these technologies are, why we use them, and your rights to control our use of them. Please read this Cookie Policy carefully so that you can be informed about our cookie handling practices when accessing or using the Services. You can click the “Cookie Widget” in the bottom-left corner of the webpage to update your cookie preferences for the Services at any time.
This Cookie Policy is part of the Privacy Notice at https://www.campspot.com/about/privacy (“Privacy Notice”) and helps inform you about our data handling practices.
By accessing or using the Services, you accept the data practices and terms detailed in this Cookie Policy and Privacy Notice. If you do not agree with this Cookie Policy, please discontinue your access or use of the Services immediately. This Cookie Policy does not apply to services offered by other companies or other sites linked from the Services.
We may update this Cookie Policy at any time so that we can keep you updated about our new data handling practices. If we make any material changes to this Cookie Policy, we will notify you when you first visit our Services after the changes are posted or otherwise post the updated version on the Services and change the ‘Last Updated’ date above. Once any amendments to this Cookie Policy are posted, the changes become effective immediately and you acknowledge and agree to such changes if you continue to use the Services. We will update the Last Updated date located at the top of this Cookie Policy whenever we make changes to this Cookie Policy.
“Cookies” are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites function, to work more efficiently, as well as to provide reporting information.
We use both first-party and third-party cookies on our Services. First-party Cookies are Cookies that are placed on your device by us, while third-party Cookies are set by parties other than Campspot. Third-Party Cookies enable third party features or functionality to be provided on or through the Services (for example advertising, interactive content, interaction with social media sites, and analytics). The parties that set these third-party Cookies can recognize your computer or mobile device both when you visit the Services, and also when you visit certain other websites. Campspot does not control how third-party Cookies are used, and we encourage you to check the websites of any third-party Cookie providers for more information about how they use cookie information.
If Cookies collect Personal Information (PII), as defined by the GDPR and other applicable privacy laws, we will treat it as Personal Information in accordance with the Privacy Notice.
Our retention periods for Cookie information depend on whether the Cookie is a “persistent” or “session” Cookie. Each category of Cookie listed below is either a session Cookie or persistent Cookie.
We use “persistent Cookies” to save information about you for longer periods of time, while “session” Cookies are deleted when you close your browser or after a short period of time. Persistent Cookies are stored for varied lengths of time depending on the purpose of the Cookie collection and tool used. You can delete Cookie data as described herein.
We use Cookies for several reasons. Campspot uses Cookies to help it understand how the Services are being used, for example, whether you spent more time on a certain part of the Services or whether you experienced any technical issues. Some Cookies are required for technical reasons in order for the Services to operate, and we refer to these as “essential” or “strictly necessary” Cookies. Other Cookies also enable us to track and target the interests of our users and to enhance the experience of the Services. Third parties, including Google and the individual Campsites, may serve Cookies through the Services for advertising, analytics and other purposes.
As of the date of this Cookie Policy, we use first and third-party Cookies.
We serve the Cookies described below on the Services:
These Cookies are strictly necessary for the Websites, SaaS and App to function and cannot be switched off in our systems. They are usually set only in response to actions made by you which amount to requests to provide the Services. Strictly necessary Cookies allow you to use the Services and to enable access to various features such as setting your privacy preferences, logging in or filling in forms, creating a unique user session, and enabling access to secure areas. You can set your browser to block or alert you about these Cookies, but some parts of the Services will not then work. These Cookies do not store any personally identifiable information and Campspot and AWS serve these Cookies. The Strictly Necessary Cookies we use include but are not limited to:
| Cookie Name | Service | Type | Category | Purpose | Cookie Type & Duration |
|---|---|---|---|---|---|
| AWSALB | AWS Loadbalancer | Third party | Strictly necessary | Used for load balancer session stickiness | 10 day expiration |
| AWSALBCORS | AWS Loadbalancer | Third party | Strictly necessary | Used for load balancer session stickiness and prevents CORS errors | 10 day expiration |
| Campspot_session | Aggregator | First Party | Strictly necessary | Session ID for platform/campgrounds. Used for API Calls to Platform | Doesn't expire |
| jwt_auth | Platform | First Party | Strictly necessary | Used for authorization of protected api endpoints | 15 min, extended based on activity |
| _cfuvid | Software.campspot.com | Third Party | Strictly necessary | Helps maintain users' sessions by identifying trusted visitors and managing access for security purposes | Session |
| __cf_bm | Software.campspot.com | Third Party | Strictly necessary | Helps identify and mitigate automated traffic to protect websites from malicious bots. It does not collect personal data; any information gathered is subject to one-way encryption. | Session |
| osano_consentmanager | Aggregator, Software.campspot.com | Third Party | Strictly necessary | Stores the user’s current consent status. | 1 Year |
| osano_consentmanager_uuid | Aggregator, Software.campspot.comThird Party | Strictly necessary | Stores the user’s unique consent identifier. | 1 Year |
Additionally, to view an updated list at any moment in time of Strictly Necessary/Essential cookies, open the cookie widget located in the bottom-left of the home screen. In the Storage Preferences drawer and Essential section, select the “View Cookies” button which will display all Essential cookies. We do not allow opt-out of Essential cookies as they are required to enable basic website functionality.
These Cookies are used to enhance and improve the performance of https://software.campspot.com but are not essential. These Cookies collect information that helps us understand how the Services are being used by our customers and how effective our marketing campaigns are. These Cookies may collect ‘IP’ addresses and may generate a unique identifiers to analyze how frequently you visit the Services, and gather other metrics such as page views. All information these Cookies collect is aggregated and therefore anonymous. If you do not allow these Cookies we will not know when you have visited the Services, and will not be able to monitor the performance of the Services. The Performance Cookies we use include but are not limited to:
| Cookie Name | Service | Type | Category | Purpose | Cookie Type & Duration |
|---|---|---|---|---|---|
| Authorization | Platform | First Party | Performance | Used for authorization of protected api endpoints | 1 day |
| _ga | Aggregator, Software.Campspot.com | Third Party | Analytics | Associated with GA4 to distinguish unique users by assigning a randomly generated number as a client identifier. | 2 Years |
| _ga_ | Aggregator, Software.Campspot.com | Third Party | Analytics | Used to persist session state. | 2 Years |
| _gat_UA | Aggregator, Software.Campspot.com | Third Party | Analytics | Set by Google Analytics to identity the number of the account or website it relates to and throttle the request rate. | 1 Minute |
| _gid | Aggregator, Software.Campspot.com | Third Party | Analytics | Associated with Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier. | 24 Hours |
| AnalyticsSyncHistory | Software.Campspot.com | Third Party | Analytics | Used by LinkedIn to synchronize data across analytics platforms, helping ensure that interactions with our website are accurately tracked for reporting and insights. | 30 Days |
| MR | Software.Campspot.com | Third Party | Analytics | Used by Microsoft to collect data for analytics and to track user interactions with embedded Microsoft services. | 7 Days |
| _hssc | Software.Campspot.com | Third Party | Analytics | This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 Minutes |
We also use Google Analytics which is an analytics service provided by Google LLC. (US). Please click on the links below to learn more about Google Analytics and its privacy policies.
https://support.google.com/analytics/answer/7318509?hl=en
https://policies.google.com/technologies/partner-sites
https://support.google.com/analytics/answer/6004245
You may opt-out of Google Analytics for display advertising or customize Google display network ads by selecting the cookie widget (located in the bottom-left corner of the home screen) and toggling the Analytics button from ON (green) to OFF (gray) and saving your selection.
Additionally, to view an updated list at any moment in time of Performance and Analytics cookies, open the cookie widget located in the bottom-left of the screen. In the Storage Preferences drawer and Analytics section, select the “View Cookies” button which will display all Analytics cookies. You may opt-out at any time.
These cookies enable the Services to provide enhanced functionality and personalized features. They may be set by us or by third party providers whose services we have added to our pages. Although these cookies are not strictly necessary, if you disable them, certain functionality may not be available to you such as sign-in. The Functionality Cookies we use include but are not limited to:
| Cookie Name | Service | Type | Category | Purpose | Cookie Type & Duration |
|---|---|---|---|---|---|
| production_aggregator_user_refresh_token | Aggregator/AWS Cognito | First Party | Functionality | Session ID for Aggregator, used for tracking session on API calls to Aggregator | Doesn't expire |
| production_campspot_aggregator_session | Aggregator | First Party | Functionality | Token used by aggregator to login users. It's received from cognito after authentication | 1 day lifespan and has to be refreshed once expired |
| production_aggregator_user_access_token | Aggregator/AWS Cognito | First Party | Functionality | A boolean value in aggregator about whether a user is currently logged in on the browser session. It is used in our login logic both in the user service and in the social login service | Lives as long as the session exists, it toggles between true and false on sign in and sign out |
| production_aggregator_user_logged_in | Aggregator/AWS Cognito | First Party | Functionality | Is the token used by aggregator to validate that we can receive a new access token from cognito once the access token has expired. | 365 day lifespan |
| ENV_reservation_search_session | Aggregator | First Party | Functionality | Used to track Accelorator sessions in google tag manager | 1 day |
| _sto | Platform | First Party | Functionality | Used for access to the support site | 1 day |
| vuid | Platform | Third Party | Functionality | Hosted videos on vimeo will add this cookie to the user’s browser. | 4 days |
| bcookie | Software.Campspot.com | Third Party | Functionality | Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform. | 1 Year |
| bscookie | Software.Campspot.com | Third Party | Functionality | Used for remembering that a logged in user is verified by two factor authentication and has previously logged in. | 1 Year |
Additionally, to view an updated list at any moment in time of Functional or Personalization cookies, open the cookie widget located in the bottom-left of the screen. In the Analytics section, select the “View Cookies” button which will display all Personalization cookies. You may opt-out at any time.
Targeting Cookies are used by our advertising and marketing partners and work primarily through uniquely identifying your device (e.g., advertising ID, ‘IP’ address, geolocation), and are used to build a profile of your interests and show you relevant ads on other websites you may visit. If you do not allow these Cookies, you will experience less targeted advertising. The Targeting Cookies we use include but are not limited to:
| Cookie Name | Service | Type | Category | Purpose | Cookie Type & Duration |
|---|---|---|---|---|---|
| _fbp | Aggregator, Software.Campspot.com | Third Party | Targeting | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 Months |
| _gcl_au | Aggregator, Software.Campspot.com | Third Party | Targeting | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 Months |
| _pin_unauth | Aggregator, Software.Campspot.com | Third Party | Targeting | Registers a unique ID that identifies and recognizes the user. Is used for targeted advertising. | 1 Day |
| _uetvid | Aggregator, Software.Campspot.com | Third Party | Targeting | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. | 16 Days |
| _nccapi_url | Aggregator, Software.Campspot.com | Third Party | Targeting | Used by Pinterest to track the usage of services. | Session |
| _rdt_uuid | Aggregator, Software.Campspot.com | Third Party | Targeting | Stores a unique identifier for each user, which allows Reddit to track user behavior on the website. | 1 Year |
| _tt_enable_cookie | Aggregator, Software.Campspot.com | Third Party | Targeting | Stores information about whether the user has consented to cookie tracking and enables TikTok's pixel functionality on the website. | 1 Year |
| _ttp | Aggregator, Software.Campspot.com | Third Party | Targeting | Helps TikTok identify and track users for advertising purposes. | 13 Months |
| _uetsid | Aggregator, Software.Campspot.com | Third Party | Targeting | This cookie enables tracking and analysis of user interactions on websites for advertising purposes and is used by Microsoft Advertising. | 1 Day |
| lantern | Aggregator, Software.Campspot.com | Third Party | Targeting | Stores a reference to a visit to attribute a sale to marketing channels. | Session |
| CLID | Software.Campspot.com | Third Party | Targeting | Identifies first-time Microsoft Clarity users and provides analytics data on how users interact with the website. | 1 Year |
| ANONCHK | Software.Campspot.com | Third Party | Targeting | Carries information about how the end user uses the website and any advertising that the end user may have seen before visiting said website. | Session |
| NID | Software.Campspot.com | Third Party | Targeting | Used by Google Advertising Services to show Google ads in Google services for signed-out users. | 6 Months |
| _fbc | Software.Campspot.com | Third Party | Targeting | Placed by Facebook to store last visit | 2 Years |
| _gcl_aw | Software.Campspot.com | Third Party | Targeting | Stores ad click information so that conversions can be attributed outside the landing page | 90 Days |
| lidc | Software.Campspot.com | Third Party | Targeting | Optimizes data center selection to improve LinkedIn's performance and routing for users. | 24 Hours |
| test_cookie | Software.Campspot.com | Third Party | Targeting | Set by DoubleClick to determine if the website visitor's browser supports cookies. | 15 Mintues |
| _gcl_gb | Software.Campspot.com | Third Party | Targeting | Tracks Google Ads click information to attribute conversions for Google Ads campaigns across multiple sessions. | 90 Days |
| _gcl_gs | Software.Campspot.com | Third Party | Targeting | Captures Google Ads click data for session-based conversion tracking within Google Ads campaigns. | 90 Days |
| li_fat_id | Software.Campspot.com | Third Party | Targeting | Used for LinkedIn user identification to track logged-in user interactions for analytics and ad targeting | 30 Days |
| li_sugr | Software.Campspot.com | Third Party | Targeting | Helps LinkedIn determine a user's geographic location for personalized ad targeting and content relevance | 90 Days |
Additionally, to view an updated list at any moment in time of Targeting cookies, open the cookie widget located in the bottom-left of the home screen. In the Storage Preferences drawer and Targeted Advertising section, select the “View Cookies” button which will display all Targeting cookies. You may opt-out at any time.
Cookies are not the only way to store information on your computer or mobile device. Campspot stores additional information that is essential to the functionality of the Services in local storage. Local storage is similar to the storage of information in Cookies, but never expires until the Services delete this information, or you delete it yourself. Please refer to the instructions specific to the type of browser you are using, or the specific mobile phone operating system you are using for instructions on how to delete local storage.
Campspot may persist third-party cookies from our partners on portions of our site.These third-parties may use cookies, tracking technologies, or other methods to collect information about your interaction with our Services.
We do not control the cookies or tracking technologies used by third-parties. Their use is governed by their respective privacy and cookie policies.
Cookies are not the only way to track visitors to a website. Campspot and our third-party partners may use other similar technologies such as clear GIFs (also known as “tracking pixels” and “web beacons”). Clear GIFs are small graphics files that contain an identifier that recognizes when a user visits our Websites and/or App. This allows our third-party partners to monitor traffic patterns between websites, communicate with Cookies, to understand if you have come from an advertisement displayed on a third-party website, to monitor the success of marketing campaigns and to improve site performance. These technologies typically rely on Cookies to function, so disabling cookies in your browser will impair their functionality.
You have the right to decide whether to allow Cookies when using the Services. Most browsers allow you to control Cookies as part of their settings and preferences. Please refer to your specific browser for instructions on how to disable, limit and delete Cookies.
Below we describe how you can manage first-party and third-party cookies on the Services:
You can enable, disable or delete Cookies via your browser settings. To do this, follow the instructions provided by your browser, usually located within the “Help”, “Tools” or “Edit” settings of your browser. Please be aware that if you set disable Cookies on your browser, you may not be able to access secure areas of the Services and parts of the Services may also not work properly (e.g., referral links, preferences, etc.).
The following links are provided for your convenience. Click on the relevant link below to access detailed information regarding Cookie settings. Should your browser not be listed here, you should review the help pages for your specific browser to see what features are offered for adjusting your Cookie settings:
1 .Microsoft Internet Explorer
2. Google Chrome
3. Safari
4. Firefox
If you use a different browser than those listed above, please refer to your specific browser’s documentation or check out https://allaboutcookies.org/what-are-web-browsers to learn more about different browsers. You can also find out more information about how to change your browser Cookie settings at allaboutcookies.org.
Note that if you disable, limit or delete cookies, the Services may not function properly, and this may prevent you from using our Services.
Any Cookies that are placed on your browsing device by a third party can be managed through your browser (as described above) or by checking the third party’s website for more information about cookie management and how to “opt-out” of receiving cookies from them. You can learn more at the following third-party websites:
1. AllAboutCookies: http://www.allaboutcookies.org/
2. Network Advertising Initiative: http://www.networkadvertising.org/
3. Wikipedia: https://en.wikipedia.org/wiki/HTTP_cookie
Campspot also has a Cookie Consent Manager powered by Osano that allows users to disable cookies.
A Cookie Widget is displayed on the bottom-left corner of every page of the Services. Clicking on the Widget icon will display a Storage Preferences drawer, where you will be able to opt-out/opt-in of some or all non-essential cookies.
As described in this Cookie Policy, we use third-party analytics providers to collect information about the effectiveness of our Services and marketing campaigns. Follow the steps listed in either Section 7 via your browser settings, or Section 8 to manager your Analytics and Marketing cookie preferences via the Campspot Consent Manager.
If you have any questions regarding this Cookie Policy, please contact us using the information below. You may also find our Privacy Notice helpful.
You can contact us via email at help@campspot.com. If you prefer to contact us by postal mail, please use the following address:
RezPlot Systems, LLC d/b/a Campspot
Attn: Privacy Team
38 Commerce Ave SW, Suite 200
Grand Rapids, MI 49503